Dolphy India Pvt. Ltd. — A Complete Guide to India's Premier Hotel Amenities & Washroom Automation Company

Introduction

The hospitality and hygiene industry in India has witnessed extraordinary growth over the past decade, and at the forefront of this transformation stands Dolphy India Pvt. Ltd. — a Gurugram and Surat-based company that has established itself as one of the country's most comprehensive manufacturers and suppliers of hotel amenities, washroom automation systems, and industrial entrance solutions. What began as a vision to address a gap in India's hygiene product market in 2014 has evolved into a nationally and internationally recognized brand, trusted by some of the world's most prestigious hotels, airports, corporate campuses, and government institutions. Operating from 26-plus offices spanning over 21 Indian cities and maintaining an active international presence across multiple countries, Dolphy today serves a diverse clientele with a product range exceeding 1,500 items. Their philosophy of combining smart technology with accessible pricing, eco-conscious design, and round-the-clock customer support has made them a preferred procurement partner across industries that demand nothing less than excellence in hygiene and guest experience.

Supplier Profile — Quick Reference Block

Company Name: Dolphy India Private Limited

Year of Establishment: 2014

Business Type: Manufacturer, Supplier and Exporter

GST Number: 24AAGCD0925N1ZM

Gurugram Office Address: Ground Floor, Plot No. 355, Udyog Vihar, Phase 2, Sector 20, Gurugram, Haryana – 122016

India Phone: +91 95202 02035

Australia Phone: +61 03 8787 8906

India Email: info@dolphy.in

Australia Email: info@dolphy.com.au

Website: https://dolphy.in/

Total Products: 1,500 plus

Projects Delivered: 30,000 plus worldwide

Team Strength: 350 plus professionals and 50 plus engineers

Quality Certifications: 5 ISO-certified global quality standards

India Offices: 26 plus locations across 21 plus cities

International Presence: Australia, New Zealand, Muscat, Nepal, Bhutan, Middle East

B2B Verified Listings: IndiaMart (TrustSEAL, 5-star), Justdial (4.6 rating, 122 reviews)

Background, Vision & Leadership Philosophy

Dolphy India Pvt. Ltd. was brought to life in 2014 with a straightforward but ambitious goal — to build India's most trusted brand for washroom automation, hotel project amenities, and industrial entrance products. In its early years, the company established its presence on major consumer e-commerce platforms before pivoting to large-scale B2B project execution across hotels, airports, IT parks, corporate headquarters, and healthcare facilities. By 2017, the company had set its sights beyond Indian borders, establishing an international office in Melbourne, Australia, and beginning exports to markets in New Zealand, the Middle East, and neighbouring South Asian countries.

The leadership steering Dolphy's growth includes CEO and Managing Director Bhagirath Sorathiya, Directors Yogesh Mandani and Hardik Sorathiya, and Vice President of Projects Ashish Pansheriya — each bringing a distinct expertise that has shaped the company into a multi-dimensional operation. Their shared philosophy rests on three pillars: unwavering commitment to product quality, continuous investment in research and development, and the belief that innovative hygiene solutions must remain affordable and accessible to businesses of every size. The company looks ahead with a vision of further expanding its national and global footprint while staying rooted in sustainability, technological advancement, and customer-first service.

Contact Information 

Address: Ground Floor, Plot No. 355, Udyog Vihar, Phase 2, Sector 20, Gurugram, Haryana – 122016

Phone (India): +91 95202 02035

Email (India): info@dolphy.in

Website: https://dolphy.in/

Digital Presence:

Instagram: https://www.instagram.com/dolphyindia 

Facebook: https://www.facebook.com/dolphyindia

Unique Selling Proposition (USP)

What truly separates Dolphy India Pvt. Ltd. from the broader competition in India's hygiene product supply market is not any single product — it is the totality of what the company brings together. Dolphy functions as a one-stop solution provider, covering every touchpoint of a commercial or hospitality environment — from the moment a guest enters a property through industrial entrance systems, to the in-room comforts they experience, to the washroom automation features that shape their hygiene experience. This integrated, ecosystem-wide approach means that facility managers and procurement teams can source everything from sensor taps to housekeeping trolleys to digital safe lockers from a single trusted manufacturer, simplifying procurement and ensuring design consistency across all product categories.

Beyond breadth, Dolphy's investment in sensor-driven, touchless technology reflects a genuine commitment to hygiene innovation rather than mere product supply. Their products are built to operate in high-traffic, demanding environments — whether an international airport terminal or a five-star hotel washroom — without compromising on aesthetics. The company's 24x7 after-sales support, a pan-India team of over 50 engineers, ISO-certified quality processes, and competitive bulk pricing further reinforce their value proposition for institutional and large-scale buyers.

Products & Services Offered

Dolphy organizes its extensive catalogue of 1,500 plus products across three primary verticals, each addressing a distinct aspect of commercial and hospitality infrastructure.

Under Washroom Automation, the company offers hand dryers, automatic soap dispensers, sensor taps, urinal sensors and flushers, tissue paper dispensers, concealed WC cisterns, washroom recessed panels, the Behind-the-Mirror series, handicap grab bars, automatic hand sanitizer dispensers, toilet paper holders and dispensers, aerosol dispensers, baby changing stations, toilet seat cover dispensers, sanitary napkin disposal machines, waste receptacles, health faucets, and a range of premium finish collections including the Raven Black, Luxe Gold, and Rose Gold series.

Under Industrial Entrance Solutions, Dolphy supplies air curtains, PVC strip curtains, eye wash stations, queue managers, shoe shining machines, shoe cover dispensers, sole cleaning machines, anti-fatigue industrial mats, cable protectors, anti-skid tape, floor marking tape, clean room sticky mats, aluminium entrance mats, and fixed bollards.

Under Hotel Amenities, the product range is divided into three focused sub-categories. In-room amenities cover electric kettles, RFID door locks, digital safe lockers, mini bar fridges, coffee machines, landline phones, room dustbins, steam irons, ironing board stands, dock stations, emergency torch lights, luggage racks, clothes hangers, and shoe brushes and horns. In-room bathroom amenities include hair dryers, magnifying mirrors, soap and shampoo dispensers, digital weight scales, clothes liners, bathroom accessories, and bathroom mats. Common lobby accessories include hotel housekeeping and janitorial trolleys, handicap wheelchairs, and signboards. The company also supplies hotel banquet accessories and furniture for event and conference facilities.

Specialization & Industry Focus

Dolphy has built particular depth of expertise in the hospitality, aviation, corporate real estate, and healthcare sectors. Their product design philosophy reflects a keen understanding that hygiene infrastructure in these industries must balance durability, aesthetics, and technology — often across very high daily footfall. The company has delivered solutions to a diverse range of site types including five-star hotels, international airports, metro stations, railway coaches, corporate IT campuses, pharmaceutical manufacturing plants, shopping malls, educational institutions, government offices, and multi-speciality hospitals.

Among Dolphy's most notable featured projects are supply and installation assignments at Vande Bharat express trains, Mumbai International Airport, Lucknow International Airport, Navi Mumbai International Airport, the Surat Diamond Bourse, World Trade Center Bengaluru, Google's Rio office, Microsoft's Hyderabad office, and Sarovar Premiere in Goa. These project credentials speak to the company's capability to deliver at the highest specifications demanded by national infrastructure and luxury hospitality environments alike.

Price Range & Value Proposition

Dolphy positions itself in the market as a manufacturer that makes premium-grade hygiene and hotel amenity solutions available at competitive, value-driven prices. By operating as a direct manufacturer rather than a distributor or reseller, the company retains greater control over quality and cost simultaneously, which it passes on to institutional and bulk buyers in the form of wholesale pricing and attractive volume discounts.

Based on verified public listings on Justdial and IndiaMart, product pricing varies considerably across categories. Automatic stainless steel gel-based hand sanitizer dispensers are available in the range of approximately ₹4,700 to ₹5,000 per unit at certain listed configurations. Pricing for other products such as hand dryers, sensor taps, hotel trolleys, mini bar fridges, and in-room amenities will differ based on the specific model, material, capacity, and order quantity. Buyers are advised to request a customized quotation through the official website for accurate pricing tailored to their project scale and requirements.

Clientele & Market Presence

Dolphy's client portfolio is among the most distinguished in India's hospitality and hygiene supply sector. Across the hotel and resort segment, the company has served global names including Taj, Oberoi, ITC Hotels, Marriott, JW Marriott, Hilton, Hyatt, Westin, Le Meridien, The Leela, Four Seasons, Shangri-La, Trident, Fairmont, Sheraton, Novotel, Crowne Plaza, Radisson, Ramada, Holiday Inn, Lemon Tree, The Lalit, Sayaji Hotels, and Louvre Hotels Group, among others.

In the corporate technology sector, Dolphy has supplied to Google, Microsoft, Amazon, Infosys, Wipro, TCS, Accenture, Capgemini, KPMG, EY, JP Morgan, Goldman Sachs, Wells Fargo, Mastercard, Standard Chartered, Ericsson India, BNY, and ANZ. In aviation and public infrastructure, clients include the Airport Authority of India, Air India, IndiGo, and multiple major airport projects. Other notable clients span Reliance Industries, Adani Realty, DLF, Godrej Properties, Lodha Group, Hindustan Unilever, PepsiCo, Sun Pharma, Dr. Reddy's, Zydus, AIIMS, RBI, GAIL, Samsung, SBI, HDFC, ICICI, L&T, Indian Railways, CPWD, Amul, PVR Inox, Starbucks, Taco Bell, Zomato, and Zepto.

This extensive and cross-sector client base underlines Dolphy's ability to scale from boutique hospitality properties to some of India's largest infrastructure projects.

Add-On & Support Services

Dolphy's service offering extends well beyond product supply. The company provides structured after-sales support through a dedicated pan-India network of over 50 engineers who handle installation guidance, technical maintenance, and ongoing warranty-related assistance. Clients benefit from 24x7 support availability, which is particularly valuable for high-occupancy hotel and airport environments where equipment downtime is not an option.

On the procurement side, Dolphy enables buyers to access a detailed product catalogue directly through their website, and offers a "Connect with an Expert: Schedule a Call" feature that allows procurement managers and architects to consult a company representative before committing to a purchase. Inquiries can be submitted online, via phone, email, or the official WhatsApp channel. The company also participates in major trade exhibitions such as Aahar — India's premier food and hospitality industry expo — to demonstrate new product innovations and build direct relationships with industry buyers and specifiers.

Warehouse, Facility & Location Advantage

Dolphy's operational infrastructure is built to support both manufacturing precision and rapid national distribution. The company's primary manufacturing and corporate hub is located in Surat, Gujarat, which houses dedicated divisions for administration, research and development, production, sales coordination, packaging, and quality testing — each equipped with contemporary machinery and managed by trained personnel. Quality checks are conducted at multiple stages of the production cycle to ensure every product dispatched meets international standards.

The Gurugram office in Udyog Vihar, Phase 2 serves as a key strategic node for engaging with clients across Delhi NCR — one of India's densest concentrations of hotels, corporate campuses, and government institutions. With a total of 26 plus offices across cities including Bangalore, Mumbai, Hyderabad, Pune, Chandigarh, Kolkata, Chennai, Jaipur, Lucknow, Noida, Goa, Kochi, Coimbatore, Indore, Dehradun, Ranchi, Raipur, Siliguri, and Udaipur, Dolphy ensures that clients across virtually every major Indian market have access to local sales and technical support teams. Internationally, the Melbourne office anchors export operations for Australia, New Zealand, and neighbouring markets.

Ratings, Reviews & Market Reputation

Dolphy India Pvt. Ltd. holds strong verified ratings across multiple independent platforms. On IndiaMart, the company is listed as a TrustSEAL-verified supplier carrying a five-star rating with a 69% response rate, reflecting consistent engagement and reliability in B2B transactions. On Justdial's Surat listing, the company holds a rating of 4.6 out of 5 based on 122 independently submitted ratings and reviews.

Customer feedback across platforms points to a consistent pattern of satisfaction with product quality, the professionalism of the sales and coordination teams, and the responsiveness of after-sales support. Clients from the hotel and corporate sectors have specifically highlighted the company's ability to deliver on time, communicate proactively throughout the procurement process, and resolve post-installation queries efficiently. The company's regular participation in industry trade shows and its growing list of landmark project deployments across India further solidify its standing as a trustworthy and innovation-driven brand in the hospitality supply market.

Frequently Asked Questions (FAQs)

Where is Dolphy India's Gurugram office located? The Gurugram office is situated at Ground Floor, Plot No. 355, Udyog Vihar, Phase 2, Sector 20, Gurugram, Haryana – 122016.

What is the best way to contact Dolphy India? You can reach Dolphy at +91 95202 02035, email info@dolphy.in, or submit an inquiry through the website at https://dolphy.in/. A WhatsApp channel and a "Schedule a Call" feature are also available on their website.

When was Dolphy India Pvt. Ltd. established? The company was founded in 2014.

Does Dolphy supply hotel janitorial and housekeeping trolleys? Yes. Hotel housekeeping trolleys and lobby janitorial carts are part of the Common Lobby Accessories category within Dolphy's Hotel Amenities range.

What quality certifications does Dolphy hold? Dolphy holds five ISO-certified global quality standards, as listed on their official website.

Does Dolphy export products outside India? Yes. Dolphy exports to Australia, New Zealand, Muscat, Nepal, Bhutan, and across the Middle East, with a dedicated branch office in Melbourne, Australia.

How many projects has Dolphy completed? The company has delivered over 30,000 projects worldwide as of the latest available information on their official channels.

What is Dolphy's after-sales support structure? Dolphy provides 24x7 after-sales support backed by a team of over 50 engineers deployed across India for installation, maintenance, and technical assistance.

Which major hotel chains has Dolphy worked with? Dolphy has supplied to Taj, Oberoi, ITC, Marriott, JW Marriott, Hilton, Hyatt, Westin, Sheraton, Novotel, The Leela, Radisson, Holiday Inn, Crowne Plaza, Four Seasons, Shangri-La, and many more.

Is Dolphy suitable for small hotels or only large properties? Dolphy caters to establishments of all sizes. Their competitive pricing, wide product range, and flexible ordering make them equally suitable for boutique properties and large hotel chains.

Conclusion

Dolphy India Pvt. Ltd. has built something genuinely rare in India's B2B hospitality supply landscape — a brand that is simultaneously a large-scale manufacturer, a technology innovator, and a service-oriented partner. Since its founding in 2014, the company has grown from a domestic startup into a multi-city, multi-country operation trusted by some of the world's most recognized hospitality and corporate brands. With a product portfolio of over 1,500 items, a verified track record of 30,000 plus completed projects, and a service infrastructure that spans 26 Indian offices and several international markets, Dolphy is exceptionally well-positioned to meet the evolving hygiene and amenity needs of any property or facility. For hotel procurement teams, facility designers, and institutional buyers looking for a dependable, high-quality, and innovative supplier, Dolphy India Pvt. Ltd. represents a partnership worth investing in.